14 of the most-asked questions, written by our actual customer team — not a chatbot.
Don’t see yours? Email us — average response is 2 hours and 14 minutes.
Our DIY tools are free, forever. Wise Property Tax Pro is a flat $99/yr for licensed-appraiser representation, no percentage cuts. We also earn referral revenue from select lender, insurer, and title-company partners — never from selling your data.
The median Wise Property Tax customer saves $1,840/yr on property tax alone. Combined with mortgage rate watch, insurance comparison, and title fraud protection, the median total annual benefit is $3,716. Your numbers depend on your assessment vs. fair market.
No. In every state we operate, an appeal can only reduce or hold your assessed value — it cannot increase it. The county is bound by law to honor whichever value is lower (your appeal outcome or your original notice).
Filing takes under 10 minutes with our DIY tool. The county’s review takes 30–120 days depending on your state. We track it for you and notify you the moment a decision is rendered.
TX, FL, GA, NC, NY, IL, CA, AZ, and CO are live today. PA, OH, MI, NJ, MA, and WA launch by Q3 2026. Outside our footprint, we offer a free guide to filing yourself in your state.
You can use Wise Property Tax fully anonymously by entering only your property address — no email, no account. You will not get the dashboard or notifications, but the value analysis and appeal packet are free either way.
One click in your account page. We keep no contract, no auto-renewal trick. We email you 30 days before any renewal with a one-click cancel button.
Yes. We are SOC 2 Type II audited, GLBA compliant, and use AES-256 encryption at rest and TLS 1.3 in transit. We never sell, rent, or share your data. Read our full security page →
Three things: (1) flat $99 fee, no percentage cuts; (2) full home dashboard — taxes, mortgage, title, insurance — not just one product; (3) the DIY version is free forever, no asterisks.
Not yet. We focus on owner-occupied single-family and condo properties up to $5M assessed. Commercial, multi-family 5+, and ag are on our 2027 roadmap.
Great — we make sure it is on file and not lapsed. We then appeal the assessed value independently. Exemptions and value appeals are separate, and most homeowners can win on both.
We use a weighted-median of 6–8 adjusted comparable sales within 0.5 mi and the last 12 months — the same method licensed appraisers use. Read our full methodology →
Yes. We hold property-tax-consultant licenses (or partner with licensed firms) in every state we operate. View our license list →
Yes — we partner with 130,000+ agents and several national lenders. Ask them about Wise Property Tax, or use our partner search. Partner program details →
Email, chat, or call us. Real humans, no AI gatekeeping.
Contact support → Call 1-844-555-WISE